Death at Hospital
  • When death occurs, a doctor at the hospital can issue the CCOD if the cause of death is known and natural. This is usually if the patient is admitted prior to death or if there is a history of illness or disease.
    • If the doctor is unable to determine the cause of death, the case will be referred to the police and the body will be sent to Mortuary@HSA (Block 9 SGH – Map)
      • The police will notify and instruct the family about the relevant documents and items to bring to the mortuary for investigation

Contact a Funeral Director

  • After obtaining the CCOD, the family may then engage a funeral director who will assist them in the funeral process.
  • The family must typically prepare(to give to the funeral director):
    • A set of clothing, including undergarments, socks and footwear (unless provided by or bought from funeral directors)
    • A photo of the deceased for enlargement (for the photo frame)
  • The funeral director’s immediate actions are:
    • Collection of body from hospital or mortuary
    • Embalming of body (unless family requests for no embalming)
    • Delivery of body to the site where the wake and/or funeral is taking place

Obtain the official Death Certificate (can be done while contacting a funeral director)

  • Death must be registered at any nearby police post by the family
  • Information or items the family must provide are:
    • The original CCOD
    • The deceased and the registrant’s IC (registrant must be a next-of-kin)
    • Where the body will be buried/cremated (Mandai, Choa Chu Kang etc.)
Death at Home
  • Immediately Obtain the Certificate of Cause of Death (CCOD)
    • Contact your family doctor, or a neighbourhood doctor who is willing to make a house call (We have in house doctors to assist you
      • The doctor will be able to issue the CCOD on the spot if the cause of death can be found.
      • Should there be no doctors available to make a house call, you may either contact us for a doctor or call the police who will send the body to Mortuary@HSA
        • If the doctor is unable to determine the cause of death, the case will be referred to the police and the body will be sent to Mortuary@HSA (Block 9 SGH – Map)
          • The police will notify and instruct the family about the relevant documents and items to bring to the mortuary for investigation

    Contact a Funeral Director

    • After obtaining the CCOD, the family may then engage a funeral director who will assist them in the funeral process.
    • The family must typically prepare(to give to the funeral director):
      • A set of clothing, including undergarments, socks and footwear (unless provided by or bought from funeral directors)
      • A photo of the deceased for enlargement (for the photo frame)
    • The funeral director’s immediate actions are:
      • Collection of body from hospital or mortuary
      • Embalming of body (unless family requests for no embalming)
      • Delivery of body to the site where the wake and/or funeral is taking place

    Obtain the official Death Certificate (can be done while contacting a funeral director)

    • Death must be registered at any nearby police post by the family
    • Information or items the family must provide are:
      • The original CCOD
      • The deceased and the registrant’s IC (registrant must be a next-of-kin, or authorized by a next-of-kin to apply on behalf)
      • Where the body will be buried/cremated (Mandai, Choa Chu Kang etc.)